Human Services

December 2019

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PAs 24/7 Info & Referral Service -- 211

A free and confidential vital service, PA 211 connects individuals and families to food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services and childcare and family services. It is available 24/7/365 by phone by dialing 211 and by text by texting your zip code to 898-211.

What Does 211 Do?

No matter the situation, the specialists at 211 listen, identify underlying problems and connect people in need with resources and services in their community to help improve their lives. Specialists are trained to identify root causes of a client’s problem and connect them with a wide range of available resources to meet all the underlying needs, not just the one that prompted the call, text or email.

Where Does 211 Get the Information?

The PA211 program is always looking for information about new non-profit and governmental services and welcome updates from agencies. This includes service provider agencies and local faith-based groups and partners. The PA211 database includes services in every county in Pennsylvania.

Send an email to Emily Aubele at emily@uwp.org with your agency name and contact information so it can be added to the database.

Non-profit agencies can submit information about their programs and services to the 211 database request page.